At Typhoo we have a long tradition of working closely with our suppliers. This close contact with our suppliers enabled us in 1992 to launch our Quality Assurance Programme (QAP), our in-house supplier monitoring programme. Typhoo was one of the first tea companies to send its buyers to look at various aspect of life on the tea estate. We started to monitor field & factory quality standards, health & safety issues, hygiene and food safety, product quality and much more.
In the beginning our suppliers were not used to their customers taking such an active interest in the running of a tea estate. However, there was soon a realisation that through working together with us standards could be improved where necessary. The purpose of QAP is that we understand the importance certain standards are maintained and met and that we work together with our suppliers to improve these. In other words we want to drive a process of continuous improvements.
Typhoo is a corporate member of Ethical Trading Initiative (ETI) which is an organisation where business, unions and charity organisations work together on ethical trading in supply chains. We at Typhoo are committed to working with our suppliers to ensure continued improvement against the ETI base code.
1) Employment is freely chosen
2) Freedom of association and the right to collective bargaining are respected
3) Working conditions are safe & hygienic
4) Child labour shall not be used
5) Living wages are paid
6) Working hours are not excessive
7) No discrimination is practised
8) Regular employment is provided
9) No harsh or inhumane treatment is allowed.
Because we care about where our tea comes from and how it's sourced, we have been working with ETI since its inception, and are committed to working with our suppliers to ensure continuous improvement against the ETI Base Code. For further information on ETI and ethical trading please visit: http://www.ethicaltrade.org/
In summary, at Typhoo we are proud that we take great care in selecting and working with the tea gardens, which supply us with the pick of their crops to give you a great cup of tea every-time. So we ensure you can enjoy and trust your favourite 00.